So what is IoT exactly?
In its most simple form, IoT is a connection between any device and the internet. What this connection does is it allows devices to communicate with each other, the internet, and with the user. With the help of the web, regular, everyday devices become “smart.” Having your devices communicate with each other will make daily routines so much easier. For example, your alarm could be connected to your kitchen appliances and car, turning on what you need for breakfast, like a toaster or coffee machine and also warming up your car once it goes off in the morning.
In a business setting, IoT can completely change the way an organization handles risk, inventory, maintenance, and virtually every other decision-based function. Consider a rent-a-car company; IoT could play a huge impact on that business. With it, they can track where their cars are and where they go. This information can help them in numerous ways. With sensors on vital engine parts, IoT can monitor wear and tear and predict future issues so maintenance can be performed before a problem occurs. It can also help to limit vehicle malfunctions by intelligently predicting these failures and scheduling maintenance before it becomes a costly issue.
IOT can also help any business track customer service. Using cell phone data, IoT can track recognized phone numbers of employees and unrecognized numbers of customers. They can see how long a customer is not accompanied by an employee, how much time they spend with an employee, and how long they stay. With this information, that businesses can create new protocols for increasing customer service to maximize customer experience. They can also find the hot spots of their store by seeing where customers visit the most. With that information, they could place products in specific and informed areas to maximize sales of that product.
IoT can have a massive impact on the health industry. Having up-to-date and specific data can help to save a person’s life. Using remote monitoring, a patient with a pacemaker could have that device feeding back information to their physician, which could alert them to any issues and make adjustments as needed. IoT can provide information for more than just pacemakers; it can also be used to monitor hearing aids, blood pressure, general health, and much more. One of the biggest opportunities for IoT to pair with health care is with wearable devices that track physical activity and sleep patterns. It can change the way that we administer healthcare and ultimately improve patients’ lives through more informed decisions assisted by accurate data.