MLIS in its original state was approaching the end of its evolutionary capacity – both in terms of functionality and technology. In order to keep up with the anticipated growth, and to continue uninterrupted service to existing operations, APS contracted with QAT Global to create a modernized system that integrates legacy users and systems.
QAT Global’s Approach
Knowing the MLIS system is a critical part of operations for APS, and also having in mind the cost-benefits a mixed team would bring, QAT Global leveraged its software development center in Brazil and assembled a team to support the effort. A team lead in the Omaha office was also assigned to the project to act as a “hub” between the client and the Brazil team.
Once the team was established, all technology involved was reviewed, and best practices were developed to guarantee performance, productivity, and repeatability during development.
The interaction between the client and the QAT team was key to the success since the business knowledge resided within APS and the modernized system must keep all the business rules intact. Real-time collaboration among all members of the project was implemented, along with the adoption of agile methods to expedite feedback.